Question 1

What languages are available for tours?

Accepted Answer

Our standard tours are conducted in English.On request, we can arrange private tours in German, Italian, French, Spanish, Dutch, or Swedish.

Please specify your language preference when booking a private tour.

Question 2

What kind of vehicles do you use for transportation?

Accepted Answer

Modern air-conditioned minivans (up to 8 people),

Larger minibuses,

Comfortable coaches for bigger groups. Small groups can also be served with standard cars.

Question 3

Why do I need to provide my full name when booking?

Accepted Answer

What languages are available for tours?

What kind of vehicles do you use for transportation?

Why do I need to provide my full name when booking?

Most museums and attractions require accurate personal details for:

issuing personalized tickets,

security checks at the entrance,

compliance with local regulations.

Incorrect data may result in denied entry.

Question 4

Do I need to carry an ID or passport?

Accepted Answer

Yes, you must bring a valid ID or passport for:

ticket and identity verification,

age confirmation where necessary,

fulfilling security requirements.

Without a valid document, you may not be able to join the tour.

Question 5

What happens if I’m late for the meeting point or pickup?

Accepted Answer

For group tours, punctuality is essential – the group departs on time, and waiting time is limited to 5 minutes.

For private tours, there is more flexibility, but delays should be reported as early as possible.

Refunds are not provided for missed tours due to late arrival without prior notice

Traslados privados de lujo: comodidad, estilo y seguridad

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